Account Manager (12 months FTC)

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Job Title: Account Manager (Entry Level)

Salary: Up to £24,500 per annum,

Contract: 12 month FTC

Hours: 37.hr Monday to Friday

Location: Hitchin, Hertfordshire

Our client is a global organisation, with a family business culture employing more than 15,000 employees worldwide. In the UK, they offer many development and training opportunities, supporting over 550 employees in the field as well as within our 13 different office locations.

Responsibilities include:

• Managing all work orders by working closely with our six branches, ensuring KPI's are met, managed, and adhered too for all reactive maintenance visits, quoted works and PPM's (Pre-Planned Maintenance)


• Using both our systems, in addition to our Customer specific portals to invoice, as well as continually keep our Customers and wider service department updated on all account requirements


• Leading client service reviews and providing accurate and regular reports on service performance to the Customers, as well as internal management teams.

Skills:

• Previous experience within an account management role, dealing with KPI's, monitoring performance and providing regular review information for continuing account success


• Great analytical and problem-solving skills


• Able to build strong and positive relationships with both Customers and internal staff


• Experience with Salesforce is desirable, but not essential. However, you will need to be confident in using a range of systems


• Excellent communication skills, both written and verbally


• Experience in presenting to a range of stakeholders

The Benefits:

• 25 Days Annual Leave + Bank Holidays


• SMART Pension Scheme (Enhanced Company Contributions)


• Life Insurance


• Healthcare Support, including an Employee Support and Assistance Programme


• Employee Discount Platform


• Internal Recognition & Reward Schemes

For more information, Please contact Samantha at Adecco Welwyn Garden city on 01707387990

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.