Account Manager

  • Location
    Harlow, Essex
  • Salary
    £ 20000 - £ 22000 / Year
  • Category
    Sales & Retail - Retail
  • Job type
    Permanent
  • Industry
    Sales and Retail
  • External Reference
    JN-102019-99567

Account Manager


Location: Harlow, Essex


Position: Account Manager


Salary/Rate: £20,000-£22,000


Type: Permanent, full time


Adecco are currently recruiting for a large, vibrant and successful corporate business in Harlow. The Account Manager position requires someone to proactively grow the awareness of a wide range of the company's products, and to understand the customer's needs and satisfactions.


Job responsibilities include but not limited to:



  • Provide dedicated administration to our nominated Key Account Customers

  • Deal with all correspondence in a prompt, courteous and professional manner

  • Process orders, enquiries and amendments correctly, using the computer system



  • Answer inbound sales calls and conduct soft outbound calls, following up lapsed customers and warm leads.



  • Liaise with the dispatch department on special or urgent deliveries, following up with appropriate checks and administration to ensure customer delivery requests are met.

  • Take part in proactive sales campaigns.

  • Maintain market awareness to identify potential new key accounts

  • Establish an excellent working relationship with Field Sales personnel.


Person Specification: (skills, knowledge and experience required)



  • Excellent negotiation and communication skills

  • 1-year experience within a customer facing role

  • A strong commercial awareness

  • Strong planning & organisation skills with the ability to manage customer expectations

  • Flexible, adaptable & initiative

  • Excellent communication skills

  • Confident & Determined

  • Good administrative skills


Account Manager / Sales / Customer Service / Business Development / Reporting / Technology / Sales Support


We regret that due to volume of response, we can only contact successful applicants. If you have not heard from us within 7 days, then unfortunately your application has been unsuccessful.


Adecco is an Equal Opportunities employer that is happy to welcome applications for any applicant who fulfil the role requirements for this position. The Adecco group is a global company with more than 33,000 FTE employees and around 5,100 branches in over 60 countries and territories around the world. The Adecco Group offers a wide variety of services that include temporary staffing, permanent placement, career transition and talent development, as well as outsourcing and consulting.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.


By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser https://www.adecco.co.uk/candidate-privacy

Please apply with your CV to: Samantha Lock