Account Manager

  • Location
    Hungerford, Berkshire
  • Job type
  • Industry
  • External Reference
  • Category
    Accountancy & Finance - Accountancy & Finance

Adecco are delighted to be supporting our established client based on the outskirts of Hungerford who are seeking an Account Manager. The role is working Monday - Friday, 9.00am-5.30pm and offering a salary of between £20,000 - £28,000, dependant on experience. Own mode of transport is essential due to location.

Duties include:

  • To manage the operational and administration requirements covering multiple accounts in order to fulfil orders.

  • Plan inbound and outbound deliveries day by day.

  • Daily communication with your customers by phone & email regarding receipt and order requirements.

  • Receiving and processing orders on our Warehouse Management System in line with customer priorities and delivery dates.

  • Addressing client requirements, and ensuring any issues and challenges are resolved swiftly.

  • Liaising with warehouse colleagues on order priorities and completion including key account requirements.

  • Shipping orders inline with customer requirements, producing dispatch documentation, delivery notes, shipping labels on various carrier systems.

  • Monitor outbound shipments and liaise couriers on any delays and delivery problems.

  • Closing orders off at the end of each day.

  • Provide reports in line with customers agreement/SLA.

  • Promptly communicate to customers any discrepancies, damages or out of stock situations.

The ideal candidate will have:

  • Excellent organisational and administration skills, these are essential.

  • A flexible approach to work.

  • Good attention to detail.

  • Empathetic customer service skills.

  • Must be competent in the use of Windows Office Packages and Logistics Management Systems.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

To speak to a recruitment expert please contact Gabriella Upton