Account Manager/Customer Service

  • Location
    Whitehaven, Cumbria
  • Salary
    £ 1 - £ 2 / Year
  • Category
    Industrial & Manufacturing and Production - Industrial & Manufacturing
  • Job type
  • Industry
    Industrial and Manufacturing
  • External Reference


  • Act as point of contact for existing as well as potential customers

  • Receive sales enquiries and initiate the quotation process, obtaining the appropriate material prices from designated vendors (tube wraps, tinplate and components)

  • Processing sales orders, amendments and cancellations in a timely and efficient manner whilst ensuring customers are kept fully informed

  • Raise purchase orders for customer requirements with the designated vendors ensuring that all materials are available to meet the scheduled date for production.

  • Ensure excess or aged stocks are kept to an absolute minimum with all finished goods and raw materials being charged out to each client within their agreed guidelines and timelines

  • Liaise with various departments including planning, transport and external sales to ensure customer requirements are met

  • Communicate with outside contractors regarding delivery of goods and also collection of goods as and when required

Desirable skills and experience

  • Experience working in a sales or customer service role

  • Experience in managing key accounts

  • Proficient in the use of Microsoft applications

  • Experience in the use of a computerised sales order processing system for data entry and record maintenance

  • Excellent communication skills

  • Knowledge of SAP would be advantage although not essential

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

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Please apply with your CV to: Amy Moore