Accounts Support technician

  • Location
    Andover, Hampshire
  • Salary
    £ 20000 - £ 21000 / Year
  • Category
    IT - Helpdesk, Technical Support
  • Job type
    Permanent
  • Industry
    IT and Telecoms
  • External Reference
    JN-072021-192453

Accounts Support Technician


Permanent


Andover


Working Hours: 08:30am - 17:00pm Monday to Friday


Role can be working on hybrid model once trained, involving office and home working


Salary up to £21,000 depending on experience



An amazing opportunity for a candidate who is enthusiastic, successful and love delivering first class customer support. Within this role you will be the first line support for all queries on the products our client supplies. There will be learning aspects within this role to gain understanding and knowledge of their systems to be able to support the customers. With this opportunity there is the opportunity for career development and progression.


Responsibilities will include:



  • Working with the Support Team providing telephone and online support to clients

  • Answering incoming calls in a timely and professional manner

  • Continually developing your knowledge and understanding of the software products

  • Related administrative tasks, including managing workload, logging queries


The successful candidate will require:



  • Excellent telephone manner and passion to deliver outstanding customer support.

  • High level verbal and written communication skills

  • Problem solving approach

  • Ability to cope in a busy environment

  • Good computer literacy

  • SAGE knowledge an advantage but not essential

  • Understanding of Finance /Accounts an advantage but not essential



If this sounds like you we would love to hear from you.


Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.


By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

To speak to a recruitment expert please contact Rebecca Kent