Admin Officer (Social Services)

  • Location
    Wimbledon, Greater London
  • Salary
  • Category
    Public Sector - Public Sector Administration
  • Job type
  • Industry
    Office and Secretarial
  • External Reference

Adecco are recruiting for an Admin Officer (Social Services) to work in a local authority in Wandsworth. *Please apply online with your CV. Please note that only successfully shortlisted candidates will be contacted*

Admin Officer (Social Services team)



Full time

£13.01 per hour

Job purpose

To provide a confidential, flexible, efficient and responsive support service, to include (but not exhaustive) action-minute taking of LPM/Strat meetings (where required), photocopying and filing; updating Electronic Social Care System (Mosaic), processing incoming and outgoing mail, maintain office stationery, data input and data collation on behalf of the social work teams and contact centres in support of their statutory function.

Main duties and responsibilities

  • To provide Business and Administrative support be familiar with the service requirements and demonstrate the ability to deal with a varied workload.

  • Setting up new starter on systems (Mosaic) Wandsworth I.T. Account and with equipment, such as: telephone; laptops and remote working capability. Assisting Team Manager with Induction of new team members.

  • Working with Social Workers and staff to maintain good data integrity, ensuring recording of Visit; Contact and Allocations; Children (CYP)coming into Care Notifications; completing of Health Assessments; Childs Journey and Missing Data and transfer check lists within timescales.

  • Process and maintain records using both manual and computerized systems. Imputing data, including collection of statistical information. To ensure the robust administration and management of data, collation, processing of information and statistics and reports and spreadsheets.

  • Take action-minutes, where required, but not limited to Legal Planning Meetings (LPM); strategy Meetings; Children Protection Conferences and CLA Reviews and ensure recording on system and distribution within timescale in agreement with your line and team managers.

  • To lead and assist with the compliance of procedures for financial and budgetary control following financial systems as required by the Local Authority. Carrying out financial transactions in accordance with audit procedures. To maintain budget and Petty Cash and imprest accounts (where applicable) and make payments as required and that systems are in place to track transactions.

  • Where appropriate to be able to support Centre Management requirements such as Health and Safety; Reception; Imprest Accounts. (applicable in such areas as Contact Centre Administration).

  • To type and send letters emails and information as necessary in accordance with council correspondence standards maintaining circulation To manage the incoming and outgoing post including opening sorting and distributing mail.

General duties

  • To be fully aware of and understand the duties and responsibilities arising from the Children Act 1989 and amendments 2004 and Working Together in relation to child protection and safeguarding children as this applies to your role within the

  • To also be fully aware of the principles of safeguarding as they apply to vulnerable adults in relation to your work

  • To ensure that your line manager Is made aware and kept fully informed of any concerns which you may have in relation to safeguarding and/or child protect.

  • Generally promote the services of the department by assisting the public in person or by telephone in a helpful and courteous manner

  • Carry out all duties in accordance with Richmond and Wandsworth SSA Equal Opportunities policy with respect to the staff and public actively promoting equality and seeking to prevent and overcome disadvantage and

  • To be responsible for professional development, and attend training in agreement with your line manager.

  • To embrace and carry out your work in accordance with the SSA's staff Behavior and Values requirements


  • Experience of working in a busy social care environment with professionals and public

  • Sound knowledge and experience of Microsoft Office (Word Excel Outlook Access and PowerPoint) and an ability to provide some IT support and advice to new team members

  • Experience of using Social Care Recording Systems such as Mosaic

  • Experience of providing office administrative support to a large diverse team of staff

  • An understanding of the importance of confidentiality and understanding of safeguarding Children

  • Ability to maintain data integrity through accurate and timely recording of information

  • Ability to collect and collate information quickly and accurately such as taking action minute

  • Ability to deal with competing demands through planning and prioritization in order to meet deadlines

  • Ability to deal sensitively calmly and effectively with enquiries from a range of staff, telephone or personal callers

  • Ability to accurately enter spreadsheet and database information and produce reports

  • Ability to maintain payment systems and to manage filing and record keeping systems (manual and electronic)

  • Ability to take and relate messages accurately

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

Please apply with your CV to: Sadie Nunn