Admin Support Officer

  • Location
    Barnet, Greater London
  • Salary
    £ 11 - £ 15.76 / Hour
  • Category
    Public Sector - Public Sector Administration
  • Job type
  • Industry
    Public Sector
  • External Reference

The Council are looking for an individual with Leasehold Services experience - please only apply if you have this.

The successful candidate will be required to carry out the following duties...

  • To distribute incoming correspondence, in accordance with procedures.

  • Respond to telephone enquiries securing the best service and outcomes for customers.

  • To handle a range of internal and external enquiries in a polite and professional manner and referring to the appropriate officer as required.

  • To provide support to senior staff on a planned or ad-hoc basis.

  • To arrange service meetings, book and prepare rooms, prepare and circulate agendas and papers, provide and circulate minutes and monitor follow up actions as necessary.

  • To attend meetings outside normal office hours as and when required

  • To set up and maintain file management systems, including archiving, storing and retrieving documents.

  • Maintain a library of reference documents for use by Leasehold Services.

  • Act as a point of contact within the service area for IT issues. Arranging IT systems access for staff and contractors.

  • To comply with measures to protect the confidentiality of information in accordance with Tower Hamlets Homes policies and procedures, including the duties outlined by the Data Protection Act.

  • To compile and process information regarding revenue accounts.

  • To raise orders and pay invoices on behalf of the service as and when required

  • To produce statutory legal documentation (e.g. Section 125 Notices) and get them checked by a senior member of staff.

  • To contribute towards achieving the Service's performance targets.

  • Carry out other reasonable ad hoc duties to support the Service, which are commensurate with the expectation of the post as directed by the line manager or the Head of Service.

  • Demonstrate use of systems and processes to other service members and provide assistance with using them.

  • Monitor progress of work processes. This includes creating basic reports and highlighting issues to the Team Leader.

  • To be responsible for the administration of Leasehold Services credit cards and travel cards and ensure that their use falls within Tower Hamlets Homes guidelines.

  • Meet the diverse needs of residents and staff, and promote equality in the workplace and wider community.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

Please apply with your CV to: Molly Macbeth