Administration Assistant

  • Location
    Harrow, Greater London
  • Salary
    £ 21000 - £ 22000 / Year
  • Category
    Hospitality, Tourism & Travel - Travel & Tourism Services
  • Job type
  • Industry
    Hospitality, Tourism and Travel
  • External Reference



Do you want for one of the world's largest luxury wellness brands?

So you have immaculate attention to detail and the ability to collate and process large amounts of data accurately?

Do you to work in spacious period offices set in beautiful surroundings for a company offering free car parking and other competitive benefits?

If you answered yes to the above, please read on…


Salary: 21/22.000 pa

Hours: 09.00 - 17:30

Days: Mon - Fri

Location: Harrow


Main purpose of the Job:

Responsible for the successful maintaining and updating of the company in-house databases (BOS) in an accurate manner, delivering all management reports to tight deadlines. Ensuring the smooth running of all elements of administration and the provision of excellent customer service for all customers.

Key Responsibilities:

  • To communicate effectively with all students prior to their start date, confirming training dates and accommodation details.

  • Ensure all documents are collected for Satellite Training in the various locations.

  • Plan and deliver new student inductions using power point, to be conducted in a professional and informative manner, as well as being enjoyable.

  • Responsible for each student holding a valid medical, qualifications or certificates, visa's and passports enabling them to work on board a cruise ship.

  • ALL forms must be signed and dated by the appropriate student in a timely manner.

  • Ensure STR scanning student files are kept tidy and updated with all relevant paperwork filed promptly.

  • Ensure all students receive the correct uniforms for their training.

  • Provide accurate and timely upkeep of the BOS In-house Database, ensuring ALL information relating to students is uploaded onto system and maintained to a high level of accuracy.

  • Maintain and update all 'Bible' information onto the BOS.

  • Provide verbal and written communication at all levels via phone, email and written correspondence.

  • Responsible for overseeing the maintenance and stock levels of uniforms, assisting in quarterly stock checks and reporting findings to the Systems Administration Manager.

  • Participate in team meetings to discuss developments, ideas, problems and concerns, past and present, for the proper functioning of the Administration department.

  • Provide effective team communication at all times due to the crossover of information between roles.

  • To exceed the expectations of our colleagues providing accurate management information.

  • Respond to ad hoc queries and requests by employees, management or externally in a timely, professional and courteous manner.

  • Provide support to the Administration Manager.

General administration duties;

  • Carry out photocopying requests, which shall include large volumes, manuals, etc.

  • Ensure filing systems are accurately maintained and up to date at all times.

  • To carry out some manual handling, such as deliveries of uniforms, products, stationery, etc.

  • Ensure all public areas are clear and tidy. Deliveries to be placed in allocated locations, not blocking any fire exits or walk ways, and that the appropriate person the delivery is for is informed quickly in order for the delivery to be collected.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

Please apply with your CV to: Asma Ibrahim