• Location
    Exeter, Devon
  • Salary
  • Category
    Public Sector - Public Sector Administration
  • Job type
  • Industry
    Public Sector
  • External Reference



£10.29ph, 37hrs pw

Based at Middlemoor HQ

To provide an effective and efficient quality administrative service to the firearms licensing team, seeking to ensure that all firearms licensing applications are in support of legal activity. In particular, to:

  • Undertake processing activities flagging any concerns or suspicions of potentially criminal activity to the Supervisors.

  • Maintain awareness and update knowledge in the area of Firearms Legislation and changing processes and procedures.

  • Provide customer focused point of contact for telephone enquiries to the team, providing advice and guidance to callers on all aspects of firearms licensing.

  • Produce cash log on a daily basis if required, ensuring reconciliation between records and value of cheques received.

  • Receive, sort and distribute high volumes of mail.

  • Carry out checks on applicants using Alliance intelligence systems.

  • Ensure that all applications are appropriately and accurately indexed.

  • Scan application documents for retention on suitable database, ensuring archived material is fully recorded and stored prior to disposal of the hard copy.

  • Seek opportunities for continuous improvements to processes, highlighting opportunities for improvements to the Supervisors.

  • Represent, on occasions, as the team's representative

Essential Skills/Experience

  • Strong Administrative Background

  • Experience handling highly sensitive information

  • Experience of using IT systems, including Microsoft Office applications

  • Good customer service experience

  • Ability to organise work effectively in order to meet deadlines and targets

  • Good verbal and written communication skills

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

To speak to a recruitment expert please contact Aalishya Power