Administrator - Home Based

  • Location
    Birmingham, West Midlands
  • Salary
    £ 17000 - £ 18000 / Year
  • Job type
  • Industry
    Office and Secretarial
  • External Reference

The Adecco Group is working with the Office for National Statistics (ONS) to provide a wide range of services including recruitment and HR for the temporary workforce for the 2021 Census. The Census is a once-in-a-decade survey that gives us the most accurate estimate of all the people and households in England and Wales.

To support this project, we are looking to bring on board a number of Administrators in our Compliance team, home-based, for a fixed-term role starting January 2021 until the end of March 2021, £17-18k pro rata.

The primary function of the Compliance Administrators is to work within a team environment and be responsible for ensuring that candidates put forward are compliant to the client's background screening requirements, to carry out specific checks and ensure that screening is complete within strict SLA's.

Key responsibilities include, but are not limited to:

  • Carry out screening checks that fall in to work allocation pool

  • Conduct reference checks for candidates and speak to external companies to ensure references fit within compliance standards.

  • Alert management team of any adverse findings within candidate cases

  • Ensure all work is completed within client SLA's and escalate any areas of non-compliance

  • Become a super user on the Autologyx Screening Platform, ensuring full use of automated functionality.

  • Ensure own activity demonstrates company values and standards

  • Adopt & demonstrate the company's core values in the delivery of a customer-focused service.

Essential Skills / Experience

  • Understanding of Compliance requirements - Visa, current laws

  • Computer literate (Intermediate MS-Office skills)

  • Problem solving

  • Query handling

  • Ability to work under pressure and unsupervised

  • Good administrative, verbal and written skills. Methodical, meticulous and able to pay attention to fine detail

  • Time Management with the ability to work to tight deadlines

  • Contractual/administration environment

  • Customer service environment

  • Working in a team

Personal Attributes

  • Communication

  • Energy & Resilience

  • Methodical Thinking

  • Pro-Activity

  • Flexibility

Required Competencies

Strategic Planning and Judgement

  • Seeks information to make decisions and solve problems

  • Knows the right time to escalate or to hand over

  • Plan and organises to achieve results

  • Driving Financial Results and Innovation

  • Adapts to changing environment

  • Shares new ideas

  • Focuses on priorities to deliver results

  • Delivers outstanding customer experiences

Leading Teams / Teamwork

  • Takes initiative to share knowledge and experience to help increase team capability

  • Respects the views of others and recognises impact of self on team

  • Proactively gives and seeks feedback


  • Builds and maintains lasting relationships

  • Works well with others

  • Communicates in a timely and effective manner

Learning Agility and Curiosity

  • Is self-aware and continually seeks growth opportunities

  • When stress increases, adapts behaviours appropriately

Community Impact

  • Contributes to a compliant and positive work environment

  • Takes part in the community creating positive social engagement

Internal recruitment acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Intrernal recruitment UK is an Equal Opportunities Employer.

Please apply with your CV to: Beth Murray