• Location
    North Walsham, Norfolk
  • Salary
    £ 20000 - £ 26000 / Year
  • Job type
  • Industry
    Admin and Secretarial
  • External Reference
  • Category
    Office and Secretarial - Administrator

Do you have experience within customer service? I have the perfect role for you! I am delighted to be recruiting on behalf of a great client for a Supply Chain Administrator role! This is for a packaging solutions supplier business in North Walsham who are expanding and in need of an administrator to join the team.

This is a great opportunity to join an exciting business with lots of room for progression. Please see below for the package, and what the job entails.

Salary and package:

Salary: £20,000 to £26,000 dependant on experience

Hours: 08:30 to 17:00, Monday to Friday

Free parking

Referral programme

Cycle to work scheme

Daily duties once trained:

  • Receive orders from customers and process

  • Respond to customers with pricing details, delivery dates, confirmation of their orders and schedules

  • Work with finance on account receivables, ensuring customers meet payment terms

  • Manage customers complaints, investigating and resolving issues � Provide assistance with sales reporting and production scheduling, ensuring good dialogue is maintained

  • Manage the process for international shipments in and out of the UK

  • Co-ordinate the required documentation to process all export and import shipments in an accurate and timely manner

  • Completion and monitor of export and import declarations / paperwork for handling agents and customs

  • Communication with shippers, customs, border controls, customers, suppliers and internal department

  • Provide information to HMRC as required

  • Maintain files and keep up to date on commodity codes and certifications required for different countries

  • Calculate duties, tariffs, price conversions, weight and volume of goods exported to and from foreign destinations as required

  • Provide warehouse with the loading documents on time with order

  • Maintain reports and clearance document

  • Resolve or escalate any issues as they arise in a prompt manner to ensure shipments meet the customers delivery date expectations Review invoices to ensure accuracy

Skills and experience needed:

  • Previous experience within an office based customer service/administration background is essential

  • Previous experience of working in manufacturing is desirable, but not essential

Please call 01473 216203 to apply now!

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

To speak to a recruitment expert please contact Emily Webb