• Location
    Sheffield, South Yorkshire
  • Salary
  • Category
    Medical & Health - Medical Records Clerk
  • Job type
  • Industry
    Office and Secretarial
  • External Reference

We are representing a client in Sheffield who is looking for someone to join their team on a temporary basis for 3 months.

Duties include:

  • Create appointment schedules for field staff and provide full details to the client including confirmation letters.

  • Answer queries from the clients regarding company programmes the same working day.

  • Provide support and information to other department when requested

  • Update the database with reports provided by the field team within the client specific SLAs.

  • Answering inbound telephone calls within agreed timescales. All voice mails to be responded to within 6 hours.

  • Administering questionnaires to clients

  • General admin support as required

  • Assisting new members of staff during induction and probation periods

  • Assisting with colleagues work during absences

  • Attending meetings and training sessions as required

  • Any other request made by a Manager or Director

  • Providing holiday cover within the health surveillance team

  • Experience in an office environment is desirable

  • Experience of dealing with clients/customers is desirable

  • Knowledge of Outlook and Word is essential and knowledge of Excel and PowerPoint is desirable.

  • Experience in diary management is desirable.

  • Experience within a role requiring good geographical knowledge is desirable.


  • Customer Service skills

  • Good administration skills

  • Good UK geographical knowledge

  • Diary management skills

  • Organisational skills

  • Exemplary communication skills

  • Good telephone manner

  • Proficiency in Word, Excel, PowerPoint &

  • Outlook

  • Time planning and priority setting

  • Good Interpersonal skills

  • Flexible in approach

Opening hours between 8am - 6pm (37.5 hours per week - Hours to be confirmed by the manager)

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

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Please apply with your CV to: Danielle Castrignano