• Location
    Wakefield, West Yorkshire
  • Salary
    £ 18000 - £ 21000 / Year
  • Category
    Banking & Financial Services - Client Services
  • Job type
  • Industry
    Sales and Retail
  • External Reference

Are you confident over the phone and have experience with admin?

We are working with a growing Insurance company who are looking to welcome an administrator into their team!

You will be working within their underwriting department and deal with enquiries via email and over the phone

Benefits include Perkbox and SimplyHealth!

Salary of up to £21,000 with progression available.

The role:

  • Deliver excellent customer service whilst meeting customer requirements efficiently & effectively for Mid-Term adjustments & all other customer interactions.

  • Learn the processes and procedures require to answer a customer's query, provide quotations, process adjustments & put forward suitable products to meet the client's demands and needs.

  • Maintain thorough and accurate records of all customer interactions.

  • Identify complaints and refer to the necessary complaint handler.

  • Dealing with queries by email, telephone and in person ensuring that all SLAs are adhered to.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

To speak to a recruitment expert please contact Georgina York