Allocations and Lettings Officer

  • Location
    London, Greater London
  • Salary
    £ 20 - £ 22.12 / Hourly
  • Job type
  • Industry
    Call Centre and Customer Service
  • External Reference
  • Category
    Public Sector - Housing

JOB TITLE: Allocations and Lettings Officer
LOCATION: East London
PAY RATE: £20 hourly PAYE or £22.12 hourly Umbrella
DURATION/Hours: 3-month initial contract/ 35 hours a week
IR35 STATUS: Inside

Job purpose:

  • Allocating accommodation in line with Part VI of the Housing Act 1996.

  • Allocation permanent homes in line with the Housing Allocations Scheme through choice-based lettings system.

  • Complete directing matching processes for those with medical needs (including delayed discharge of care cases), under occupiers, management transfers, sheltered applicants.

  • Verify the applications of final shortlisted applicants for permanent properties.

  • Provide comprehensive housing advice on housing options for applicants to the housing register awaiting rehousing and to those allocated homes.

  • Allocate temporary accommodation, prevention and PRSO's in line with the Temporary Accommodation Placement Policy and suitability assessment.

Knowledge and experience:

  • Knowledge of the law relating to homelessness as covered by the 1996 Housing Act and the Homelessness Reduction Act 2017.

  • Knowledge of the Children's Act and Care Act as this social care legislation interacts with housing and homelessness issues.

  • Knowledge of the Welfare Reform Act.

  • Knowledge of the housing allocations as covered by the Housing Act 1996 part VI

  • Awareness of issues facing local authority housing and the initiatives to respond to them

  • Experience of working in a demanding front line customer service environment

  • Experience of carrying out interviews, investigations, and negotiations.

  • Experience of working with a Local Authority is desirable.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

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To speak to a recruitment expert please contact Rebecca Evans