Application Support Lead (Housing systems)

  • Location
    Barnet, Greater London
  • Salary
  • Category
    IT - IT
  • Job type
  • Industry
    IT and Telecoms
  • External Reference

Our client within public sector is looking for a Service Application Lead (Housing systems) to join their Applications team based in Tower Hamlets. The role is offered on a 3 months contract basis (potential to go longer) and pays £400/day (umbrella rate/inside IR35) working Monday to Friday.

The role holder will report in to the Applications Manager - Functionality & Use and will ensure the stability, integrity, and efficient operation of our clients' ICT environments. This role undertakes technical Business as Usual and Project work on ICT applications in support of operational requirements as well as the implementation of new projects and technologies.

  • Responsible application life-cycle and development of all service-related applications e.g. Northgate Housing, Northgate Benefits, Comino, Kirona, information systems and projects including overseeing and delivery of configuration, development, testing, implementation and upgrade in accordance with agreed standards.

  • Resolves Service application issues by advising users, resolution of incidents, enhancements to the systems, liaising with third parties or application providers to resolve incidents and changes.

  • Provides specialist support and data management services for central data repositories and major service systems.

  • Acts as a technical design authority for the portfolio of Service Applications, taking responsibility for upgrades and development of each of the critical business applications

Required Experience and Skills:

  • Application support experience - Northgate Sx3 Housing and/or Benefits or similar Housing systems

  • Experience with Comino Document Management, Keystone Asset Management and Kirona Mobile is beneficial

  • Knowledge of SQL

  • Delivering or understanding of Housing Rents year end process is desired

  • Experience of working with Financial Applications such as Open Revenues is desired

  • ITIL V3 to foundation level

  • Hold or eligible for Baseline Personnel Security Standard (BPSS) check, Management Vetting and/or Security Clearance

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

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Please apply with your CV to: Sharon moses