B2B Customer Service Administrator

  • Location
    Redhill, Surrey
  • Salary
    £ 20000 - £ 24000 / Year
  • Category
    Office and Secretarial - Administrator
  • Job type
  • Industry
    Office and Secretarial
  • External Reference

An exciting opportunity has arisen for a Customer Service Account Manager to work within our clients Key Accounts Team providing excellent customer service to Blue Chip/Public Sector customers who demand the best. The role includes ensuring your customers are provided with accurate invoices and reporting on a monthly basis in line with contractual requirements. You will need to proactively own and manage the resolution of all queries through investigation and liaison with other internal departments and third parties.

As the focal point of contact for your customers enquiries, ensuring they receive the expected high level of Customer Service the ideal candidate will be numerate and literate with excellent interpersonal and communication skills, both written and verbal.

We have wide range of benefits and opportunities for career development including:

  • Contributory Pension

  • Life Assurance

  • Share Incentive Plan

  • Capital Increase Share Scheme

  • Gym membership - Fully subsidized Corporate gym membership

  • Private Healthcare

  • Private DentalCare

  • Sports & Social Club - Highly subsidized events, e.g. holidays, sports events, theatre tickets; employee makes small contribution

Qualifications / experience required

Excellent communication skills both written and verbal. Ability to communicate at all levels.

Experience in managing relationships

High level of accuracy / attention to detail

Working knowledge of Microsoft packages such as Excel

Please apply or call Sophie Cload on 01737222536 for more information

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

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Please apply with your CV to: Sophie Cload