Branch Assistant

  • Location
    London, Greater London
  • Salary
  • Category
    Sales & Retail - Sales, Retail and Customer Service
  • Job type
  • Industry
    Sales and Retail
  • External Reference

RS Local Branch Assistant

Location - Bermondsey, London

£22,500 plus great benefits

Days of Work - Monday-Friday

Hours of Work - 8am-4.30pm (some flexibility required)

Being an RS Local Branch Assistant at RS Components is so much more than a customer service sales role! If you are looking for a challenging and rewarding sales position, working as part of a great team then this is the role for you!

As a member of the branch team, you will have a natural talent to be able to communicate effectively with our customers.

Your key responsibilities will be:

  • To help identify our customer's needs and requirements and maximise sales by using a proactive face to face approach

  • Utilise display and merchandising skills to drive incremental and add-on sales, and provide advice and recommendations for products and services

  • Carry out product search queries and identify RS stock numbers from our supplier part numbers by using our catalogue, website and other technical data sources

  • To pro-actively acquire new customers along with maintaining strong relationships that are already established

  • Investigate, record and resolve customer issues from general and technical questions whilst advising on delivery options and dispatches

  • To process customer transactions efficiently and accurately together with undertaking associated warehouse and stock management activities within agreed service levels

As part of the branch team you will engage in Continuous Improvement and share best practice with colleagues together with having a strong focus on supporting the Field Sales Team and other key support departments within the business to support the larger world class sales teams we can be proud of.

What they are looking for:

  • Previous experience within a customer support, customer service, or sales environment

  • You will need to be able to work under pressure in a customer facing environment to give a high standard of customer service, resolving any issues with customer's demands.

  • Computer literacy is required - MS Office

  • High standard of written English and numeracy

  • Excellent communication skills

We are looking for proactive, dynamic people who are willing to work hard, willing to provide the flexibility that working in small/medium sized teams demand. People who are looking for the challenges that working in a competitive business environment will provide.

What RS can offer

The package (salary, bonus scheme, pension scheme, private health care and much more) that RS offer to its employees will make the job very rewarding and the training and development we are able to provide will give you the chance for a fulfilling long-term career.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

To speak to a recruitment expert please contact Jacky James