Branch Assistant / Sales Advisor

  • Location
    Crawley, West Sussex
  • Salary
    £ 18000 - £ 23000 / Year
  • Category
    Sales & Retail - Sales, Retail and Customer Service
  • Job type
    Permanent
  • Industry
    Sales and Retail
  • External Reference
    JN-112018-34464

Branch Assistant/ Sales Advisor



Location: Crawley


Salary: £18k - £23k + annual bonus


Hours: Mon - Fri 8 am - 4.30 pm



The Company: Our client is a global leader in the distribution of electrical and industrial engineering products to the industrial and electronic specialist marketplace.



Key responsibilities




  • Support delivery of market leading level of customer service

  • Efficient, effective and accurate processing of transactions for order processing, customer accounts and warehouse/ stock management activities

  • To build and maintain good working relationships with key personnel in upstream and downstream departments

  • Process quotes / orders / Web and e-mail orders

  • Handle incoming telephone calls

  • Contact new and existing business customers and make follow up calls to customers

  • Liaise with 3rd party courier / carrier suppliers

  • Able to spot sales opportunities and identify customer needs

  • You will need to be able to work under pressure in a customer facing environment and provide a world class customer service, resolving any issues with customer's demands

  • Must be comfortable conversing with a customer in a commercial & technical way and offering solutions

  • Being able to communicate with trade levels and the general public

  • Utilize marketing promotions to encourage increased spend from customers



Knowledge and experience




  • Excellent communication and interpersonal skills

  • Excellent customer service and soft sales skills

  • PC Literacy, Internet and good working knowledge of Microsoft Office or equivalent

  • Customer Focus, Flexibility, Team Working, Personal Effectiveness, Results Orientated

  • Decision Making, Influencing Others and Business Awareness




  • Pension

  • Free parking

  • Annual bonus

  • Holidays: 22 days

  • Health scheme

  • Share save


Do you have experience in a similar role and all the relevant skills? If so apply to Adecco Brighton


Please note: This position is based in Crawley, please only apply if you are willing and able to work in this location


We regret that due to volume of response, we can only contact successful applicants initially.


If you have not heard from us within 7 days, then your application has been unsuccessful


Adecco are an equal opportunities employer

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.


By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser https://www.adecco.co.uk/candidate-privacy

Please apply with your CV to: Nathalie Nash