Branch Assistant

  • Location
    Southampton, Hampshire
  • Salary
    £ 9.5 - £ 10 / Hourly
  • Job type
    Contractor
  • Industry
    Retail
  • External Reference
    JN-082022-269087
  • Category
    Sales & Retail - Sales, Retail and Customer Service



Are you looking for a challenging yet rewarding role in sales?


Do you enjoy working as part of a team?


A new and exciting opportunity to join a fantastic company in Hedge End, Southampton has arisen.


Pay rate: £10.00 per hour


Hours: Two shift patterns available, therefore requires flexibility (7:00-15:30 / 8:00-16:30) Monday to Friday (No Weekends!!)


Key responsibilities



  • To help identify customer's needs and requirements and maximise sales by using a proactive face to face approach.

  • Utilise display and merchandising skills to drive incremental and add-on sales, and provide advice and recommendations for products and services.

  • Carry out product search queries and identify RS stock numbers from supplier part numbers by using the catalogue, website and other technical data sources.

  • To pro-actively acquire new customers along with maintaining strong relationships that are already established.

  • Investigate, record and resolve customer issues from general and technical questions whilst advising on delivery options and dispatches.

  • To process customer transactions efficiently and accurately together with undertaking associated warehouse and stock management activities within agreed service levels.



The successful candidate will have the following:



  • Previous experience in local inbound and/or outbound sales within a customer support environment

  • You will need to be able to work under pressure in a customer facing environment to give a high standard of customer service, resolving any issues with customer's demands.

  • Computer literacy is required - MS Office

  • Full clean driving licence - desirable

  • Excellent communication skills


If interested, please apply today!

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.


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To speak to a recruitment expert please contact Melissa Spencer