Branch Assistant

  • Location
    Southampton, Hampshire
  • Salary
    £ 9.5 - £ 10 / Hourly
  • Job type
  • Industry
  • External Reference
  • Category
    Sales & Retail - Sales, Retail and Customer Service

Are you looking for a challenging yet rewarding role in sales?

Do you enjoy working as part of a team?

A new and exciting opportunity to join a fantastic company in Hedge End, Southampton has arisen.

Pay rate: £10.00 per hour

Hours: Two shift patterns available, therefore requires flexibility (7:00-15:30 / 8:00-16:30) Monday to Friday (No Weekends!!)

Key responsibilities

  • To help identify customer's needs and requirements and maximise sales by using a proactive face to face approach.

  • Utilise display and merchandising skills to drive incremental and add-on sales, and provide advice and recommendations for products and services.

  • Carry out product search queries and identify RS stock numbers from supplier part numbers by using the catalogue, website and other technical data sources.

  • To pro-actively acquire new customers along with maintaining strong relationships that are already established.

  • Investigate, record and resolve customer issues from general and technical questions whilst advising on delivery options and dispatches.

  • To process customer transactions efficiently and accurately together with undertaking associated warehouse and stock management activities within agreed service levels.

The successful candidate will have the following:

  • Previous experience in local inbound and/or outbound sales within a customer support environment

  • You will need to be able to work under pressure in a customer facing environment to give a high standard of customer service, resolving any issues with customer's demands.

  • Computer literacy is required - MS Office

  • Full clean driving licence - desirable

  • Excellent communication skills

If interested, please apply today!

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

To speak to a recruitment expert please contact Melissa Spencer