Branch Assistant Southampton

  • Location
    Southampton, Hampshire
  • Salary
  • Category
    Sales & Retail - Sales, Retail and Customer Service
  • Job type
  • Industry
    Sales and Retail
  • External Reference

Branch Assistant

Hedge End, Southampton

Temporary to Permanent Opportunity

Salary £8.91 per hour

Monday - Friday, hours from 08:00am to 16:30pm, must be flexible

Our client is the largest trading brand of Electrocomponents plc, the world's leading high service distributor of electronics and maintenance products. We are looking a friendly and customer focused candidate.

Your key responsibilities will be:

  • To help identify our customer's needs and requirements and assist customers by using a proactive face to face approach.

  • Utilise display and merchandising skills to drive incremental and add-on sales, and provide advice and recommendations for products and services.

  • Carry out product search queries and identify stock numbers from our supplier part numbers by using our catalogue, website and other technical data sources.

  • To pro-actively acquire new customers along with maintaining strong relationships that are already established.

  • Investigate, record and resolve customer issues from general and technical questions whilst advising on delivery options and dispatches.

  • To process customer transactions efficiently and accurately together with undertaking associated warehouse and stock management activities within agreed service levels.

  • To assist in the warehouse when required.

What we are looking for:

  • Previous experience in local inbound and/or outbound sales within a customer support environment

  • You will need to be able to work under pressure in a customer facing environment to give a high standard of customer service, resolving any issues with customer's demands.

  • Computer literacy is required - MS Office

  • Full clean driving licence - desirable

  • Excellent communication skills

We are looking for proactive, dynamic people who are willing to work hard, willing to provide the flexibility that working in small/medium sized teams demand. People who are looking for the challenges that working in a competitive business environment will provide.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

To speak to a recruitment expert please contact Katie Payne