Bureau Manager

  • Location
    Manchester, Manchester
  • Salary
  • Job type
  • Industry
    Travel and Tourism
  • External Reference
  • Category
    Hospitality, Tourism & Travel - Travel & Tourism Services

Our client is very customer centric and they're passionate about shaping and sharing experiences whether it's a customer taking a weekend break or a family embarking on the holiday of a lifetime, they want to be part of their journey to an unforgettable experience.

As a Bureau Manager you will lead by example, managing, motivating and developing a team to achieve the best possible results to deliver a great customer experience; creating an inclusive workplace environment where all employees are valued.

So, what will this role involve?

  • Driving performance and improvement along with general management duties & responsibilities

  • Monitoring and implementing best practice around legal and regulatory standards and adhering to compliance procedures

  • Positive people management, which will include rostering, coaching and supporting your team through regular performance review

  • Being ready to be hands-on providing support when required with processing foreign exchange transactions accurately and efficiently

  • Being able to adapt to working under pressure due to seasonal periods

  • Effectively communicating with both customers and colleagues

What's in it for you?

They believe their colleagues are key differentiators. They aim to create a safe and dynamic environment where all colleagues can thrive, feel supported and engaged, and reach their full potential.

  • Company pension scheme

  • Holiday - 22 days plus bank holidays! They're keen to reward loyalty, so the longer you work with them, the more holidays you get

  • Employee discount platform with Everyday Rewards by Bupa

  • Employee assistance programme

The finer details

  • 37.5 hours per week

  • Based in Burnage OR Stretford (2 positions available)

  • Flexible working hours between 8am and 8pm

  • Some weekend working necessary on a shortened day

Our client

They're one of the market leading specialist providers of foreign exchange. Founded over 45yrs ago and differentiated by their brand and market footprint. They've built a network of foreign exchange stores and developed as a trusted and widely recognised brand in international money.
Exciting? We think so!

Your journey could start here, apply today!

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

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To speak to a recruitment expert please contact Jessica Brion