Business Sales Associate

  • Location
    Woodford Green, Greater London
  • Salary
  • Category
    Sales & Retail - Business Development
  • Job type
  • Industry
    Sales and Retail
  • External Reference

An exciting opportunity has arisen within a European Financial Technology company providing financial services for small and medium-sized enterprises specifically in Crypto-Currency and gambling industries.

We are looking for a Business Customer Support and Development Associate to join the Business Development team based in East London. Your role would be to convert inbound leads to satisfied Business customers. The role will involve:

  • Engaging customers at critical points of their on-boarding journey, understanding their requirements and explaining how the company can service them, driving sign-ups and conversions.

  • Customers will make initial contact via a specially designed online chat function as well as a dedicated email for queries. Please note, there will be no cold calling.

  • You will be managing and responding to relevant enquiries via the partner agent company for business bank accounts.

  • Proactively keeping in contact with customers at risk of dropping off to answer any questions and concerns and guide them through to application completion.

  • Working with the onboarding team to continually improve on-boarding and engagement processes, and conversion metrics.

We require:

  • A minimum of 1-year B2B experience

  • Flawless English language ability both verbal and written

  • An ability to learn quickly and get up to speed on all aspects of the business product, systems and databases

  • Someone naturally personable and quick to build a rapport, with customer empathy, proven persuasion ability, whilst always acting with integrity

  • A team player

For an immediate first stage interview, please apply online. This role is to start in June and may require working remotely at the start.

We look forward to receiving your application!

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

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Please apply with your CV to: Anna Nolan