Call Centre Advisors - Varies Shifts (Nights, Days, Evenings)

  • Location
    Corby, Northamptonshire
  • Category
    Sales & Retail - Call Centre
  • Job type
  • Industry
    Office and Secretarial
  • External Reference

We are looking for Customer Service Advisors to work in a busy call centre environment.

Our client is looking to recruit an enthusiastic Customer Service Adviser to join their expanding team. You will be dealing with a variety of calls, previous customer service experience is required this would ideally be telephone based but could be from a face to face customer service role.

The successful candidate will be customer focused, have soft selling skills, a structured approach to hitting goals and deadlines, excellent telephone communication skills and the ability to work under pressure.

A good degree of computer literacy is a must alongside previous customer services experience.

This is an unique opportunity to work in an office environment, working a night-shifts or back shifts, which is traditionally a shift only available for industrial work.

Varies Shifts available below:

Back Shifts

  • 13:45 - 22:00 Monday-Friday. No Weekends

  • Working from the office

  • Salary £19,515

Night Shift

  • 00:00 - 08:00 / 23:00 - 07:00 Sunday to Thursday

  • Working from the office

  • Salary £21,600

Day Shift

  • Shift Rotation 09:00 - 17:15 X2, 08:00 - 16:15, 09:45 - 18:00, 11:45 - 20:00

  • 1 in 5 Saturdays, 1 in 10 Sundays

  • X2 Bank Holidays per year

  • Salary £18,615

Duties will include:

  • Handling incoming calls.

  • Booking engineer service visits.

  • Identifying and ordering spare parts.

  • Assisting with trouble shooting.

  • Providing pre purchase advice.

  • Cross selling warranties.

In return you will receive a competitive basic salary and a great range of benefits including:

  • Bonus scheme

  • Enhanced holiday entitlement

  • Contributory pension scheme

  • Access to a reward website with discounts on retailers, holidays etc

  • Training and development opportunities

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

Please apply with your CV to: Jacky James