Call Centre Customer Service Advisor

  • Location
    Manchester, Manchester
  • Salary
  • Category
    Sales & Retail - Business Development
  • Job type
  • Industry
    Sales and Retail
  • External Reference

We're looking for strong candidates with excellent communication skills to work on-site at our busy call centre based in Manchester City Centre.

We are looking to start associates as soon as possible with our client working on site, and a start date of the 9th September 2021.

There is a 5-day comprehensive training package providing you with all the knowledge required to handle the various call types as well as ongoing support and guidance.
What you'll need to do: to work on site dealing with both inbound telephone and online queries from the general public and advising on the best way forward for their employment status in line with government guidance.

As Customer Service Advisor you will be required to

  • Provide excellent customer service to a diverse range of customers and employers.

What we'll need from you:

  • Customer focused and able to deal with customers compassionately.

  • Resilience, able to work in high pressurised environments.

  • Availability for the full duration of your assignment.

  • Proof of your right to work in the UK. DBS clearance is also advantageous, but we can support you with obtaining if you do not currently have it.

 Essential criteria:

  • PC literate

  • Be available at short notice

  • No annual leave during the training period (First 10 days)

If you are interested in this position and are available on short notice please contact me on or 07514625555.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

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To speak to a recruitment expert please contact Sarah Yates