Call Handler

  • Location
    Godstone, Surrey
  • Salary
    £ 19000 - £ 20000 / Year
  • Category
    Office and Secretarial - Administrator
  • Job type
  • Industry
    Office and Secretarial
  • External Reference

This is an interesting role that involves talking phone calls from members of the public via the telephone or other relevant medium regarding sensitive information. You will:

1. Record information from members of the public

2. Question the source where possible to ensure best information is received.

3. Input the sanitised information onto a database before forwarding to the appropriate Intelligence unit or external agency ensuring information complies with data protection and disclosure requirements.

4. Ensure that information is passed from the public to the relevant agency accurately and securely, without any reference to the caller's identity.

My client operates two shift patterns, so the successful candidate will work:

07:00 - 19:00 (12 hr shifts, 1.25 hour break)

08:00 - 20:00 (As above)

14:00 - 00:00 (10 hr shifts, 1 hour break)

21:00 - 07:00 (As above)

Please apply for more information or call Sophie Cload on 01737222536

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

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Please apply with your CV to: Sophie Cload