Call Handler (Triage)

  • Location
    Exeter, Devon
  • Salary
    £ 11.49 - £ 16.53 / Hourly
  • Job type
  • Industry
    Defence and Military
  • External Reference
  • Category
    Public Sector - Public Sector Administration

Call Handlers

We are currently recruiting for call handlers in the Exeter area for Devon & Cornwall Police. You will be providing information, advice and guidance to members of the public and other agencies where appropriate.


  • Providing information, advice and guidance

  • Accurately record reports of incidents and information

  • Carry out accurate dynamic risk assessments for every contact receives


  • Excellent communication and customer service skills

  • The ability to appropriately deal with callers who may be emotional, distressed, vulnerable, drunk, suicidal or in crisis and deciding the right course of action

  • Ability to adapt to change

What we can offer you:

  • The opportunity to work as part of Devon & Cornwall Police - and as such have access to future permanent roles on offer via their intranet site

  • Ability to apply for the 'Blue Light' discount card

  • Numerous benefits available through Adecco Boost (including eye sight tests, discounted vouchers and well being centre)

If you would like any further information please call us on 01392 260634.

The successful applicant will be subject to stringent vetting and referencing checks prior to commencing employment.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

To speak to a recruitment expert please contact Megan Wallace