Case Owner

  • Location
    Exeter, Devon
  • Salary
  • Category
    Public Sector - Public Sector Administration
  • Job type
    Temporary contract
  • Industry
    Public Sector
  • External Reference

Case Owner - 12 month temporary contract.

To support the delivery of an effective Criminal Justice system by ensuring prosecution files are complete; by inputting and maintaining police data systems (paper and electronic), and liaising with other agencies to secure the delivery of the crime file to the Crown Prosecution Service and interested parties to the required standard and timescale. In particular to: -

  • Complete an administrative check on the contents of the case file received from the Officer in Charge, ensuring completeness to Force policy and CPS requirements.

  • Request and gather information from a variety of sources, including partner agencies and other external agencies, so as to ensure the completeness of the case file.

  • Ensure high quality prosecution files by correctly inputting, maintaining and, where appropriate, monitoring data on the police database in a timely manner and having regard to Force policy and legislative requirements and further, ensuring such information is correctly relayed to partner agencies and their database systems.

  • Prioritise and manage a workload, ensuring that timelines are followed for each case, allowing time for other agencies such as CPS, sufficient time to deal with their responsibilities.

  • Effectively communicate either by telephone or electronic means all tasks/information allocated to or received from the OIC or police personnel, CPS and other agencies and provide advice/guidance when required.

  • Support colleagues, especially new staff, by providing instruction, guidance and advice where necessary.

Applicants should have:

  • A basic understanding of the criminal justice system and the relationship between the CPS, court systems, victim/witness care units & defence solicitors

  • Proven skills with Microsoft Office applications

  • Demonstrable ability to use bespoke, complex databases

  • Proven ability to write clearly, concisely and unambiguously so as to aid well structured file and data entry

  • Demonstrable ability to communicate verbally with a diverse variety of partner agencies, police officers and staff all of whom may have particular needs

  • Proven ability to challenge robustly others' entrenched positions

  • Demonstrable emotional resilience to help deal with difficult information on crime files

Applicants will be subject to stringent vetting and referencing checks prior to commencing employment.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

Please apply with your CV to: Patricia Vernon