Chapel Attendant/Administrator

  • Location
    Telford, Shropshire
  • Salary
  • Job type
  • Industry
  • External Reference
  • Category
    Office and Secretarial - Administrator

Fantastic New Opportunity Available!

Chapel Assistant/Administrator based in Telford

Monday - Friday, 9.00am till 5.00pm

£9.50 per hour

Temporary (with potential for a permanent contract for the right person)

ASAP start (telephone interview required)

I am currently looking for a professional, caring individual who lives for the highest quality customer service.

Due to the nature of this sensitive role, you will need to possess the key personal qualities to handle distressed families/friends and environments and to ensure a faultless, smooth running of all services.

Key role responsibilities

  • Ensure consistent delivery of the highest levels of client service and provision of all aspects of 'Serving our Local Communities'.

  • Prepare chapels for each service considering client needs including varying religious requirements.

  • Check the order of service and music systems with the Funeral Director to ensure the smooth running of the service.

  • Ensure the appropriate location and display of floral tributes.

  • Conduct witness interments and scattering of the cremated remains.

  • Suggest refinements and improvements in client service to Line Manager.

  • Answer the telephone, dealing with Funeral Directors and Crematorium/Cemetery enquiries.

  • Produce various letters and invoices for clients as required and answer queries when appropriate.

  • Carry out administrative tasks relating to the processing of memorial agreements, ordering of memorials, subsequent quality checks and issue of works instruction for placement.

  • Provide excellent client service to all internal customers.

  • Training/guidance is provided.

Ideal candidate

  • Previous experience within a similar role is ideal but not essential.

  • Professional, warm telephone manner and excellent communication skills are a must.

  • Gentle, empathetic and compassionate nature.

  • Must have an impeccable meticulous eye for detail and organisation.

  • Good knowledge of MS Office including Outlook, Excel, PowerPoint & Word.

If the above sounds of interest and you think you fit the character criteria required, please apply directly to the advert.

Adecco UK are an equal opportunities employer and recruitment agency.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

To speak to a recruitment expert please contact Kathryn Brookes