Claims Handler - Droitwich

  • Location
    Droitwich, Worcestershire
  • Salary
    £ 18616 - £ 19700 / Year
  • Job type
  • Industry
  • External Reference
  • Category
    Sales & Retail - Customer Service Advisor

Adecco Worcester are currently recruiting for A Claims Handler

Apply today !

Location: Droitwich

Salary: £18616 - £19700

Working Full time between 08:00 -19:00

Adecco Worcester are currently recruiting for a Claims Handler for their Droitwich based client.

The position:

Key Accountabilities / Activities:

  • Assist with all new and existing instructions;

  • Ensure daily activities are completed in the set timeframes as set down by Emergency Accommodation Supervisor;

  • Ensure any complaints are escalated to Head of Operations within SLA's;

  • To play a vital role in the team, and assist your line manager as requested;

  • Flexibility regarding Out of Hours phone to ensure covered;

  • Work to both individual KPIs and team targets;

  • Attend regular training sessions;

  • Ensure fully aware & competent in all department processes;

  • To help cover holidays and sick where ever possible.


  • Customer Service Experience

  • Target driven and self motivated

  • Proven track record of achieving targets

  • Good listener, with a strong focus on empathy and integrity.

  • Excellent telephony and computer skills, such as office applications, emails and CRM systems.

  • Self-motivated.

If you have any questions regarding the above vacancy please contact Nick @ Adecco today 01905 732790

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

To speak to a recruitment expert please contact Nicholas Badger