Client Services Administrator

  • Location
    Solihull, West Midlands
  • Salary
    £ 20000 - £ 24000 / Year
  • Category
    Office and Secretarial - Compliance Administrator
  • Job type
  • Industry
    Office and Secretarial
  • External Reference

We are currently recruiting for a Client Services Administrator to join an amazing organisation based in Birmingham Business Park. The role involves working with key clients and internal teams, supporting with client business requests.

This organisation strives to match the world to their perfect job and since 2005 they have focused on designing new and better ways of assessing candidates.

Role Details:
Location: Birmingham Business Park
Salary: £20 - £24,000 - depending on experience
25 days plus 8 bank holidays (3 days automatically designated to Christmas shutdown)
Free on-site parking
Death in service

Job Purpose:

Reporting to one Client Operations Manager, you will support with client delivery activities offering administrative and project coordination support across various business departments. In addition, you will support with the Birmingham office reception, answering phones, greeting guests and ensuring continuous reception cover as well as light-touch office management duties.

Duties and Key Responsibilities:

  • Being able to maximise your time; flexibly adjusting plans and priorities to meet deadlines.

  • Leveraging your interpersonal skills to naturally build relationships with people at all levels, whether in person or over the phone.

  • You will love working with people, instinctively attending to the needs of colleagues and clients

  • Taking a pragmatic approach when triaging requests that arise via the internal helpdesk system and Client-facing inbox.

  • Working competently across the Microsoft Office suite and other applications, with the ability and desire to become an expert in systems, platforms and solutions

  • Utilising your existing office administration experience and strong organisational skills

  • Light touch office duties include supporting with the ordering of food and supplies, liaising with suppliers, and ensuring common areas and meeting rooms are kept clean and tidy.

  • Enhancing the delivery of client projects with your meticulous eye for detail and your passion for service. You will go the extra mile to ensure quality in your work, and that of your colleagues.

Skills/Experience Required:

  • Previous customer service and administration experience.

  • Ability to manage a variety of tasks and responsibilities, ensuring to prioritise accordingly.

  • Passion for working within a diverse, energetic and dynamic environment.

  • Thrive in a very busy and dynamic environment

  • Excellent communication skills bith written and verbal

Immediate start available. Please apply today! :)

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

To speak to a recruitment expert please contact Rehana Begum