Client Support Manager

  • Location
    City Of London, Greater London
  • Salary
    £ 50000 - £ 60000 / Year
  • Category
    Sales & Retail - Business Development
  • Job type
  • Industry
    Banking and Financial Services
  • External Reference

Client Support Manager

Based by St Pauls, the City

Salary: £50k - 60k (OTE 100k)

Permanent, full time

Our client is a rapidly growing business that works within the stocks and shares industry and are heavily involved in shareholder analysis. The company was set up over 6 years ago by market leaders in the industry combining decades of experience. The role available is a new role within the company, and it therefore offers the successful candidate the opportunity to develop and potentially carve out their own career within the company.

Key Role Responsibilities:

  • Quarterly contact with all clients

  • Monitoring clients IR calendar

  • Monitoring news flow of all clients - press releases, Merger Mkt etc.

  • Salesforce Management - ensuring fully up to date at all times

  • Expanding contact network within each client - Co Sec, Legal, M&A etc.

  • Project process monitoring - including scheduling projects, obtaining LofA, DD info, Delivery monitoring

  • Client Contract Management - ensuring monitoring of renewal dates, project planning to fulfil contract, project scheduling

  • Looking for potential upsell opportunities

  • Market research for clients in all geographies

Candidate Requirements:

  • 2-3 years office experience - ideally in account management or supporting sales functions

  • A graduate with strong MS Office Skills

  • Strong written and spoken communication skills, with the ability to communicate at all levels of a business

  • Additional European language skills a distinct advantage.

  • Interest in markets

Key Personality Traits:

  • Strong interpersonal, communication and presentation skills.

  • Organised

  • Self-motivated

  • Excellent attention to detail

  • Resourceful and proactive in order to complete complex tasks.

  • Good time-management & organizational skills in order to meet tight deadlines.

  • Ability to handle change and moving deadlines.

  • Willingness to be flexible, learn and grow with a view to taking on increasing levels of Sales support responsibilities

Competitive package including salary, pension, private healthcare, annual bonus

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

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Please apply with your CV to: Alicia Hill