Clinical Administrator

  • Location
    Birmingham, West Midlands
  • Salary
  • Job type
  • Industry
    Public Sector and Government
  • External Reference
  • Category
    Public Sector - Civil Service

I am currently recruiting for a Clinical Administrator within their occupational health team, on an 12 month FTC for one of my clients, a Health and Well-being provider, based on the Hagley Road in Birmingham.

The purpose of the role is to provide comprehensive administrative and clinical support service to the clinical team along with contributing to the operational effectiveness of the department and company's objectives.

This role is Monday - Friday, 8:30 - 17:00 with a one hour lunch break, or alternatively 9:00 - 17:00 with an half hour lunch break. This role is hybrid after a training period and will be working to 4 days remotely, 1 day in office per week.
The salary for this position is £19,000.


  • 26 days holiday + bank holidays

  • Health Cash Plan

  • Pension Scheme

  • Free on-site parking through their bookings system


  • To provide administrative support to the clinical team;

  • To have knowledge of procedures and protocols;

  • To answer phones in line with company policy and deal with customer queries in a professional and efficient manner

  • To have responsibility for occupational health customer administrative processes including issuing reports, processing clinics, closing clinician's diaries, dealing with / filing clinical files and linked copy notes;

  • When required, to work as a team to support the allocated clinicians with the administration and monitoring of associated occupational health contracts, ensuring that clinics are prepared / added to Cohort (including charges if required), processed and closed off correctly on Cohort and maintained accurately including the production of related correspondence;

  • To comply with your obligations under the Company's data protection, information security and other relevant policies when handling personal data or special categories of sensitive data

  • To undertake any other duties as required consistent with the grading of the job which fall within the capabilities of the post holder.

  • To maintain courtesy, professionalism and high standards of presentation in all communications with customers and potential customers;

  • To perform all tasks and duties when required, providing flexibility and cover in a team working environment;


  • Experience of office procedures

  • Previous experience in health care or related industries

  • Demonstrate skills in Microsoft packages, Word, Excel and Outlook along with accurate keyboard skills

  • Ability to prioritise work

  • Ability to learn additional software packages

  • Good communication and organisational skills

  • Good customer care skills

  • Ability to work in a team

  • Flexible approach to work

  • Discretion in the handling of confidential information

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

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To speak to a recruitment expert please contact Reagan Spittle