Collections Agent : Starting salary £17,000 +Bonus & Flex Bens

  • Location
    Solihull, West Midlands
  • Salary
    £17,000.00/Year
  • Category
    Banking & Financial Services - Banking & Financial Services
  • Job type
    Permanent
  • Industry
    Banking and Financial Services
  • External Reference
    111

What you can expect in your role


After you, our customers come first and our commitment to delivering first class customer service is second to none.


On a day to day basis you'll speak with a broad range of customers, from those who forgot to pay or couldn't pay on time to those who may be struggling to make their payments. Your role will be to help them to resolve the situation by agreeing affordable repayment solutions or, in extreme cases, you may signpost customers to our independent debt advice partners.


Experience isn't essential; if you have the right attitude and are committed to delivering a first class service to our Customers, we'll provide you with the training you'll need to excel, not just at the beginning of your career with us, but ongoing.


What we'll do for you


We'll pay you a competitive salary with an attractive bonus, plus pension and benefits, and you can start earning bonus straight after training (2 weeks) and you'll receive salary increases at each stage of your development within the role. We recognise good performance and are committed to ongoing investment in you and your development. There's a clear career journey and we create opportunities for internal promotion; all of our Team Managers have been promoted internally. You'll be part of a team in our dynamic and lively contact centre with fun, daily incentives for you and/or your team.


Who are we?


As part of BNP Paribas, one of the 10th largest banks in the World, Creation offer credit card and finance solutions to our Clients. Our modern offices are situated in Solihull with easy access by car, bus or train and on our doorstep is a vast selection of restaurants, bars and cafes and premium brand shopping centres.


With our target of doubling the size of our business by 2020 we're looking for talented people to contribute to our growth. If that's you please apply today !











Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.


By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser https://www.adecco.co.uk/candidate-privacy










Please apply with your CV to: sophie egan