Collections Specialist

  • Location
    Chester, Cheshire
  • Salary
    £22,000.00/Year
  • Job type
    Permanent
  • Industry
    Accountancy
  • External Reference
    JN-062022-258621
  • Category
    Accountancy & Finance - Credit Control

Adecco Chester are proudly recruiting for a Collections Advisor working within Collections department of our well-established client within the lettings industry, based in a beautiful Georgian building in Chester City Centre.


This is great opportunity for a personable professional to join an ever growing and welcoming team within a small friendly office culture - the whole team consists of 12 people.


This role would suit a confident and driven individual, someone with previous collections/credit control experience would thrive in this environment.


Working within the Legal Recoveries team your day will be varied with tasks to work towards a common goal of debt recovery including letter writing, case handling and calling various contacts to advise the business of current cases you are working on.


Salary: up to £22,000 p/a


Holidays and Benefits:



  • 25 days holiday + bank

  • Uncapped and achievable bonus structure

  • Great training provided

  • Pension scheme

  • Central location that is easily accessible via public transport if necessary

  • Outstanding work culture


Working hours: This is a permanent, full-time position. 37.5 hours per week. M-F: 9-5.30pm


There is so much room to grow in this position, if you want to progress in a new role then this job is for you!


Key responsibilities include:



  • Day-to-day handling of individual cases

  • Following clear and efficient processes to enable cases to be handled

  • Creation and updating on action plans to recover debt

  • Responding to emails, phone calls

  • Outgoing phone call and emails to debtors

  • Constructing and typing letters

  • Working towards recovering Debt


Key skills include:



  • Experience of working in an admin or customer service background

  • Some Legal knowledge/Land registry knowledge is desirable but not essential

  • Confident at using Microsoft Excel

  • Outstanding communication and inter-personal skills

  • Computer literate with knowledge of Microsoft Packages including Teams

  • Self-motivated and proactive team player

  • Driven and happy to work as a team to complete the end goal.


Please apply directly for immediate consideration - we look forward to receiving your application!

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.


By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

To speak to a recruitment expert please contact Sophie Docherty