Complaints Investigator

  • Location
    Witney, Oxfordshire
  • Salary
  • Category
    Industrial & Manufacturing and Production - Pharmaceuticals
  • Job type
  • Industry
    Industrial and Manufacturing
  • External Reference

Based at our large client facility in Witney, the Manufacturing Complaint Investigator will be processing returned products to understand all aspects of the complaint and troubleshoot to identify the root cause of faults using our clients software.

Key responsibilities will include:

  • Conducting complaint investigation activities

  • Using client specific software to investigate and fault find on faulty pieces of equipment

  • Recording faults and investigating fully, logging details for team

  • Team player

  • Communicating in a professional and effective manner to both internal/external customers

  • Working a laboratory environment due to nature of clients business (pharmaceutical)

Our client is looking for successful candidates to have:

  • Experience of working with minimal supervision

  • Preferably have experience of troubleshooting and problem solving however full training provided

  • Good PC skills, forward thinking and understands technology,

  • Preferably worked in a laboratory or manufacturing environment

  • Have an eye for detail and an analytical mind

Hours of work: 0800-1600

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

Please apply with your CV to: Tracy Sinclair