Contact Centre Advisor

  • Location
    Bolton, Manchester
  • Salary
  • Category
    Medical & Health - Medicine, Surgery, Pharmacy
  • Job type
  • Industry
    Office and Secretarial
  • External Reference

Contact Centre Advisor Opportunities in Bolton

Adecco Bolton currently has the pleasure of once again supporting their long standing client in their recruitment of a number of Contact Centre Advisors to join their busy town centre office as they continue to expand and grow as the industry leaders that they are.

The Role:

  • Providing outstanding Customer Service experiences for all customers.

  • Dealing with enquiries, issues and general information required by customers both existing and potential.

  • Acting as a liaison between customers and departments and provide accurate and up to date information.

  • Maintaining accurate and up to date records of customers and clients on internal CRM systems.

  • Meeting KPI's as set by management and providing a positive experience.

The Person:

  • Someone who has experience working within a Call Centre / Customer Service environment.

  • A person with an infectious personality who is motivated by providing a quality customer service.

  • Someone who has the ability to form relationships quickly and is motivated by doing a great job.

  • A candidate who is comfortable meeting and exceeding targets and is looking for a career with a great company with prospects.

The Benefits:

  • Salary of £17,500

  • Full Time, Permanent Contract

  • Monday - Friday

  • Occasional Saturday working (Av. 1 in 6)

  • Central Town Centre Location

  • Holidays, Pension and other exciting benefits.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

To speak to a recruitment expert please contact Joshua Heal