Content Coordinator / Administrator

  • Location
    London, Greater London
  • Salary
    £ 15.37 - £ 19.97 / Hourly
  • Job type
  • Industry
  • External Reference
  • Category
    Marketing & Advertising - Marketing Communications

  • Neighbourhood Watch Content Coordinator / Administrator

  • Public Sector - Local Authority

  • Part Time - 18 hours per week

  • Temporary role - due to last until 31st March 2022

  • £15.37 to £19.97 per hour DOE

  • Interviews to take place Tuesday 30th November and Wednesday 1st December

  • Aiming for a Monday 6th December 2021 start to allow handover with current post holder

  • The post will be hybrid so will require some working from home as well as in the office in either Twickenham or Wandsworth.They post holder will also be required to visit the borough to do stalls at various locations.


The Role

Online Watch Link (OWL) Content Coordinator/Administrator - (fixed term until March 2022)

Working closely with the Community Safety Team and partners, you will fulfil a key role in the running and promoting of the Online Watch Link (OWL) communication tool. The OWL platform has been jointly commissioned by Richmond and Wandsworth Council and the Met Police to send out messages to residents on local crime and anti-social behaviour issues happening in their ward and borough.

With good interpersonal skills and a flare for providing concise and accurate information, you will also be responsible for the registration and induction of new users onto the OWL platform and will act as our primary point of contact for the submission of Police and Community Safety updates to our OWL Coordinators, businesses and partners.

You will need an excellent eye for detail, a passion for good communication and great time management skills as you provide vital administrative support and evaluate the OWL performance data for our senior management team.

You will also be required to support the wider business functions of the team where relevant to achieve our outcomes and targets and will report directly to the Community Safety Team Manager.

Previous experience and knowledge of using the OWL platform is desired but not essential as you will be trained on how to use it within your first week.

Person Specification Requirements

Assessed by

A & I/ T/ C

(see below for explanation)


An understanding of relevant legislation, policy and procedure relating to the General Data Protection Requirement (GDPR) and an understanding of how all agencies work within these defined fields.


An understanding of project management principles in relation to the introduction and delivery of new services


Understanding of multi-agency panels and information sharing protocols and their possible applications.



Experience of working within a multi-agency or partnership environment to deliver shared outcomes within a clearly defined timeline, project development and marketing.


Experience of providing regular management updates on key performance indicators and of producing accurate and timely reports in a range of formats.


Experience of providing access and support to service users and of maintaining accurate enquiry logs.


Experience of facilitating service user feedback in order to gauge the effectiveness of intended outcomes.


Experience of working with the police and other statutory and voluntary partners at an operational level.



Experience of data management processes and the ability to use Microsoft Office (Word, Excel, Outlook, Access).


Excellent time management and organisational skills including the ability to meet tight deadlines.



Ability to communicate clearly and concisely (both written and oral) with accuracy and attention to detail.



Familiarity with data collection and analysis.


A - Application form I - Interview T - Test C - Certificate

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

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To speak to a recruitment expert please contact Sadie Nunn