Contract Manager (Recruitment)

  • Location
    Hull, East Riding Of Yorkshire
  • Salary
    £ 26000 - £ 30000 / Year
  • Category
    HR, Sales and Management - Account Management
  • Job type
    Permanent
  • Industry
    HR
  • External Reference
    012457








v Implement prescribed measurement systems to ensure that performance against KPIs is tracked effectively on Adecco business systems and that informed action may be taken to continuously improve business performance


v Set up, maintain and build relationships with the key client contacts/decision-makers at all levels, and to ensure regular communication with all key Adecco departments and client management


v Further develop/extend the client contact network to position Adecco as the primary supplier


v Manage local service delivery team(s), including the identification of training needs; planning and monitoring training activities; and detailed coaching of colleagues


v Constantly look at ways to improve margin performance on accounts in line with company goals and make recommendations to Account Director


v Manage through local delivery teams the recruitment of temporaries and/or permanent staff which meets the needs of our clients


v Provide benchmarking information to our clients with regard local salaries and temporary wage rates


v Produce local Management Information in line with client requests


v Act as point of referral for escalation of client issues


v Manage and reduce the ongoing cost of service delivery to clients through the effective analysis of client needs; planning and delivering operations,


v Ensure regular service reviews are performed with the client to discuss operational performance to contractual SLA's.


v Accountable for xxx plus service delivery to Associates incl disciplinaires, grievance


v Researching and understanding the local recruitment market and competitor activity


v Provide benchmarking information to our clients with regard to local salaries and temporary wage rates as required


v Regular appraisals to Associates


v Ensuring effective and best possible nationwide deployment of all Associate finishers


v Weekly/quarterly and ad hoc management reporting


v Manage and develop relationships with 2nd tier, the retail branch and AGS sites in the area


v Maintain relationships with Government-sponsored organisations


v Contribute positively to account DSO performance by ensuring correct and timely information is transmitted at a local level


v Ensure client invoicing is undertaken in accordance with contract terms and timescales


v Ensure that the business is managing all contracts in a compliant manner, managing and controlling audit and quality processes of both Adecco and the client


v Ensure maximum candidate satisfaction


v To ensure adherence by all direct reports to the company policies and procedures and that administration is completed in accordance with these procedures


v To be responsible for ensuring adherence to all Company health and safety policies, guidelines and legislation.


v To carry out such other reasonable duties as are required by your line manager or the senior management team













Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.


By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser https://www.adecco.co.uk/candidate-privacy










To speak to a recruitment expert please contact Adecco King's Lynn