Contract Manager / Recruitment Manager

  • Location
    Alderley Edge, Cheshire
  • Job type
    Permanent
  • Industry
    FMCG
  • External Reference
    AO10
  • Category
    HR, Sales and Management - Recruitment

We are actively recruiting for a Contract Manager to support delivery across a fast-paced delivery team, supporting a large FMCG client. This includes all permanent and temporary recruitment.


You will operate as part of a dedicated management team, working in close collaboration with the Sourcing Managers, Consultants, and Client Relationship Managers across the on-site, branch network and Central Services functions. You will be required to provide advice and guidance to your team on all relevant key activities in relation to resource management (recruitment & selection), people management (performance, training & development) and all matters relating to the performance of your contract.


You will need to display the following personal attributes to succeed in the role:



  • Strong people-management skills

  • Awareness and aptitude for excellent customer service

  • Numerate and detail-conscious

  • Strong communication skills, both verbally and in writing and comfortable working with clients and colleagues at all levels

  • High level of self-motivation and hard working

  • Able to respond well to pressure, tight deadlines and flexible hours to achieve agreed objectiv


You will be required to:



  • Ensure maximum profitability of client accounts by managing key performance indicators, including, service delivery, financial; resourcing/recruitment; cost management

  • Ensure teams are in place on client sites to enable Adecco to meet clients resourcing plans and service delivery expectations including Associate aftercare programme; payroll and invoicing process

  • Where appropriate qualify job roles or service requirements, including budgets, timescales, expectations and create a sourcing strategy to be communicated with the client

  • Assist the Client Relationship Manager/Account Director to deliver account business plans for the client

  • Candidate sourcing /resourcing /campaign management

  • Management of candidate placements and assignment life cycle through local delivery team

  • Provide effective leadership of local teams, including communicating the Company's vision, direction and values; raising levels of morale, motivation and retention; engendering positive communication; and creating a working environment where colleagues will want to work here and share in our success

  • Set up, maintain and build relationships with the key client contacts/decision-makers at all levels, and ensure regular communication with all key Adecco departments and client management

  • Constantly look at ways to improve margin performance on accounts in line with company goals and make recommendations to Account Director

  • Provide benchmarking information to our clients with regard to local salaries and temporary wage rates

  • Produce local Management Information in line with client requests

  • Act as point of referral for escalation of client issues

  • Ensure regular service reviews are performed with the client to discuss operational performance to contractual SLA's.

  • Researching and understanding the local recruitment market and competitor activity

  • Provide benchmarking information to our clients with regard to local salaries and temporary wage rates as required

  • Manage and develop relationships with 2nd tier, retail branches and AGS sites in the area

  • Maintain relationships with Government-sponsored organisations

  • Contribute positively to account DSO performance by ensuring correct and timely information is transmitted at a local level

  • Ensure client invoicing is undertaken in accordance with contract terms and timescales

  • Ensure that the business is managing all contracts in a compliant manner, managing and controlling audit and quality processes of both Adecco and the client

  • Ensure maximum candidate satisfaction

  • To ensure adherence by all direct reports to the company policies and procedures and that administration is completed in accordance with these procedures

  • To be responsible for ensuring adherence to all Company health and safety policies, guidelines and legislation.

  • To carry out such other reasonable duties as are required by your line manager or the senior management team


Interested? Click apply to find out more!











Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.


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To speak to a recruitment expert please contact Anne Oxton