Credit Control / Contracts Administrator

  • Location
    Brentford, Greater London
  • Salary
    £ 20000 - £ 24000 / Year
  • Category
    IT - Telecoms, Mobile Systems & Wireless
  • Job type
  • Industry
    IT and Telecoms
  • External Reference

Credit Controller / Contracts Administrator

Salary: £20-24k

Based: - Brentford, Middx TW8

Mon - Fri 9am -5pm

Purpose of the Job:

To achieve monthly cash collection targets, calculated on debtor days. To ensure customer queries are completed and invoices are raised correctly. Manage your personal ledger and use all best endeavours to ensure targets are met.

Main Duties and Responsibilities:

  • To ensure all customer cancellations, correspondence, invoices and phone calls are dealt with in a timely manner and accounts are reconciled in line with the contractual agreement.

  • To liaise with the Sales Team and Customer Support, making sure that an excellent quality of customer service is maintained at all times encouraging customers to pay within term.

  • Support the staff in all areas where necessary including training and morale

  • To forecast the Billings for the month.

  • To input and maintain weekly data for Framework Agreements.

  • To complete month end reports in line with deadlines set.

  • To completes queries and cancellations in line with Team processes

  • Bank Cheques as per rotation in Team.

  • To maintain a continuous flow of mail merge letters chasing customers for payment.

  • Maintain a tidy ledger by allocated payments against invoices and transferring unallocated payments and credit notes to the appropriate holding accounts.

  • Manage account ledgers as allocated by Manager, including credit control, account queries, correspondence and contract terms

  • Ensure invoices are sent out from cycle runs

  • Ensure that 90 & 120 day debt is kept to a minimum

  • Support the Manager and /or Seniors in any ad-hoc duties required.

  • Ensure you maintain a professional image of the Business with all customers and your fellow work colleagues.

  • Ensure you follow all policies covering your position

Qualifications Essential:

GCSE's (Grade A-C) in English & Maths, or equivalent qualification.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

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Please apply with your CV to: Kim Tweedie