Credit Control Manager

  • Location
    Chester, Cheshire
  • Salary
    £ 30000 - £ 35000 / Year
  • Job type
  • Industry
    Banking and Financial Services
  • External Reference

We are currently recruiting for one of our well known clients based in Chester for a Credit Control Manager to join the team as a senior member of the Finance Admin Team.


  • Balancing standard debt collection duties alongside developing the current systems

  • To work with the Finance Manager to develop and enhance the legacy process, based on prior experience

  • Liaising with the IT and project team, to develop a system based debt collection module to drive improved debt collection and efficiency

  • Completion of the Customer Debt reports and collecting debt daily directly

  • Completion of the Owner Debt report and collecting debt daily directly

  • Monitoring debt levels and preparing detailed analysis on status of debt to be reported to the Finance Manager and Financial Controller

  • Responding directly to debt queries from owners/customers via telephone/e-mail

  • Resolving queries directly with customers/owners on debt recovery and making quick decisions on behalf of the business eg implementing payment plans

  • Production of Solicitor packs and liaising with our legal advisors

  • Pro-actively liaising with other departments across the business to ensure the best service is provided to our owners/customers

  • Making pro-active recommendations for next actions for review by Finance Manager

  • Proactively implementing improvements to current processes

  • Attending any Court hearings and leading on any relevant legal proceedings

  • Any other ad-hoc duties as identified by the Finance Manager


  • Experience within a Credit Manager Role

  • High proficiency in Excel and producing meaningful reporting

  • Experience with pro-actively improving processes and project managing all stakeholders involved

  • Proven experience of being a self-starter

  • Strong communication and interpersonal skills

  • Excellent telephone manner

  • Ability to make decisions and remain calm when under pressure

  • Ability to prioritise and organise workloads and manage their own time

  • Ability to work on their own and as part of a team

  • Attention to detail

  • Friendly approach to all members of the organisation

Working hours will be Monday - Friday, 9:00 - 5.30pm

If you are interested please apply directly to the advert or call 01244 346674 for more information.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

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Please apply with your CV to: Pippa Shaw