Credit Controller French Speaking

  • Location
    Chester, Cheshire
  • Salary
    £16.00/Hourly
  • Job type
    Contractor
  • Industry
    FMCG
  • External Reference
    JN-012022-227830
  • Category
    Accountancy & Finance - Credit Control

Credit Control French Speaking


Adecco are proud to be recruiting on behalf of our client based in Chester for a Credit Controller French Speaking for a 12 Month Temporary assignment.


Our client is a global pharmaceutical company who develop and deliver medicines to patients who suffer with serious health conditions.


A successful candidate will have language requirements beyond English: Proficiency in French


Responsible for handling AR activities including Billing, Cash Allocation & Collection, C4C & Inbound Calls, Automated Payment, Credit Management as well as escalation of queries identified through day to day operations whilst executing activities as per WI and in accordance with SOX/Audit guidelines.


.Languages: French fluent (must have)


Salary - £16.00 per hour


Hours - Monday to Friday, 35 Hours per week


Location - Chester


WFH: 50% in the office and 50% at home when offices open (currently remotely)



JOB RESPONSIBILITIES:


− Ensure compliance with OTC policies, business rules and procedures, and comply with Global Distribution Practices (GDP).


− Monitor and perform specific month end (and year end) related activities per Month End Close Timetable as per defined Work Instruction. Understand overall closing schedule and assignment of tasks during the close and their respective deadlines and dependencies. Escalate to managers potential risks in delays to month end tasks.


− Have a good working knowledge of company systems, procedures, policies and controls, information sources and analytic techniques required for day to day tasks execution. Co-operate on maintenance and update of WI & provide feedback to SME. Suggest ideas for improvement within own area of expertise and take steps to implement changes as agreed with support from management.


− Contribute to completion of individual ad hock tasks and assignment needed for completion of complex projects.


− Identify and drive areas for CI within a defined scope and support peers and managers in delivering on a broader scope.


− Cash allocation & collection:


o Escalate collection issues to in-market BFS team as needed


o Match and apply payments to customer invoices


o Post payments to AR ledger and reconcile to daily cash receipts


o Generate debit memos based on short payments


o Open credit notes and apply to open items as appropriate, request other credits to be reimbursed


o Request and process credit notes as appropriate


o Propose write-offs of incorrigible debt / accounts for approval by the Local Team and Business Units


o Support regular customer account reviews with the business


o Execute dunning process as per defined WI


o Escalate collection issues to managers and other stakeholders


o Manage Disputes related to Collections


o Customer reimbursements



Key requirements for the role


KNOWLEDGE, SKILLS, and COMPETENCIES:


Education/Experience



  • Experience in customer service or order to cash related speciality

  • Fluent in English and other European Languages



Functional



  • Strong coordination skills

  • Strong interpersonal and communication skills

  • Working experience from cash collection and cash allocation department, with understanding of key accounting principles in this area.

  • Ability to assess and promptly resolve problems

  • Strong quantitative and analytical skills.

  • Process improvement

  • Project work

  • Ability to work remotely



Technical



  • Ability to use SAP and other Customer Service or finance applications

  • Good working knowledge and use of office productivity tools (MS Office, excel, …)



ADVANCED FRENCH AND ENGLISH IS A MUST




If you are interested please apply directly to the advert with your CV for consideration or contact Emma at Adecco Chester


Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.


By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

To speak to a recruitment expert please contact Emma Hulmston