Credit Controller

  • Location
    Leeds, West Yorkshire
  • Salary
    £ 18000 - £ 24000 / Year
  • Category
    Accountancy & Finance - Credit Control
  • Job type
  • Industry
    Banking and Financial Services
  • External Reference

Main Purpose of Job:

* To collect cash in line with payment terms and cash target set.

* Deal effectively and quickly with invoice queries.

* Chasing calls in line with payment terms

* Dealing with Queries

* Hitting cash target

Main Job Tasks and Responsibilities

* Run monthly customer statements (net monthly a/cs) copy CC

* Reviewing Suspense account weekly

* Reviewing unallocated cash account weekly

* Dealing with Invoice queries promptly and professionally

* Chasing Cash in line with payment terms

* Dealing with individual customer agencies giving good customer care

* Keeping customers within their payment terms

* Putting accounts on stop when necessary

* Advise on taking legal action when necessary for agencies

* Work towards weekly cash target

* Sending out copy invoices when requested

* Checking timesheets against invoices before posting to customers from time to time.

* Promptly dealing with end user customer requests, always providing an answer

* Keeping both the agency and customer abreast of situations.

* Scanning and indexing correspondence and saving on server

* Updating Financials with all conversations and correspondence and diarising all calls

* Escalating to manager when required.

* Completing daily and weekly follow up calls.

* Sending out customer letters from time to time

* General ad hoc administration duties when required.

* Using Hal to prioritise calls

* Ensuring follow work flow daily, following up on all diarised calls

Relationships and Roles: * Working as a team within the Credit Control department to achieve timely completion of all tasks. * Working with our clients in a professional and friendly manner. * Working with agencies and to help answer and resolve queries.

* Working with other departments being helpful and friendly at all times

Key Competencies: * Attention to detail * Accurate filing of paperwork/softcopies for audit purposes * Working to tight timescales * Work on own initiative * Full ownership and finishing of tasks.

* Good Communication Skills both written and verbal

* Good Telephone manner

* Computer Literate

Desired skills but not essential * Basic knowledge of Excel and Word * Basic knowledge of Outlook

You may also be required to occasionally carry out additional duties within your capabilities in order to meet the needs of the business.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

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Please apply with your CV to: Matthew Lawson