Credit Controller

  • Location
    Leeds, West Yorkshire
  • Salary
    £19,000.00/Year
  • Job type
    Permanent
  • Industry
    Admin and Secretarial
  • External Reference
    001
  • Category
    Accountancy & Finance - AAT

Adecco are excited to be working with a non - profit financial services organisation to welcome a Credit Controller into their team!"


Salary £19,000


36.25 hours per week


Monday - Friday


22 days holiday


You will be responsible for supporting the effective day to day financial management of the company. Monitor loans for payments and provide a debt management and collection service for any that go into arrears.


The company aim is to offer exceptional customer service, support and guidance for their members.


Your daily duties will include:




  • Working in a team environment to meet and exceed defined business objectives and service levels

  • Member care and maintenance demonstrating a high level of customer service, accuracy and attention to detail

  • Excellent telephone and letter writing skills dealing with collection enquiries

  • Deal with external and internal post

  • Knowledge of CCA regulation

  • Ability to take ownership of personal workload and use initiative to maintain service levels

  • To ensure that sensitive and confidential data is managed appropriately at all times

  • Demonstration of ability to handle difficult situations and members

  • Offer each member referred to Arrears Collection an empathetic and appropriate service

  • Increase the effectiveness of arrears collection, link with Debt Recovery Agents and Solicitors


Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.


By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

To speak to a recruitment expert please contact Vanessa Douglas