Customer Account Co-ordinator

  • Location
    Slough, Berkshire
  • Salary
  • Category
    Procurement & Supply Chain - Customer Service
  • Job type
  • Industry
  • External Reference

  • Slough, Berks

  • £24K + Pension + Private Health Insurance + Free On-site Parking

Exciting new role to join a small, dedicated on-site team providing customer support, as part of my client's highly respected equipment support service.

Based in Slough, the duties include identifying and responding to customer enquiries, including determining the nature of the call and providing a first point of contact for the customer. The position also involves initiating outgoing calls to resolve customer requests for service. Liaison with other internal staff to resolve service enquiries and issues, service scheduling and processing, including using SAP for order management. Administrative duties to coordinate and document customer service activity.

The successful candidate will have a strong customer focus together with excellent administrative skills and experience. A desire to provide high levels of customer service and good communication skills are also essential. A scientific background would also be useful.

An excellent salary and benefits package is offered for this position, as well as the training and support associated with a global organisation.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

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Please apply with your CV to: Katy Gillham