Customer Account Manager

  • Location
    Manchester, Manchester
  • Salary
  • Job type
  • Industry
    Admin and Secretarial
  • External Reference
  • Category
    Sales & Retail - Customer Service Executive

Adecco Manchester are representing a large financial institution to recruit for a new team of Customer Account Managers to join their expanding team.

This client are a market leader in consumer finance with over 15 years of successful history. They are also winners of numerous industry awards.

If you have great people skills and come from a customer service, account management, finance or sales background, we want to hear from you!

The Role

As a Customer Account Manager you will be involved in the whole process of providing loans to our customers. Initially you will be speaking to customers enquiring to the local branch, establishing the requirements of the customer and their affordability, processing the loan agreement, and ensuring that the customer is supported through the full lifecycle of their loan.

This role requires strong communication skills and excellent rapport building on both the phone and face to face, alongside having an excellent eye for detail. We are passionate about our customers and our employees demonstrate this daily in delivering excellent customer service and positive outcomes in the interactions we have with them. Previous experience in financial services not necessary as full training provided.

If you have the following skills, then a Customer Account Manager role could be right for you:

  • Customer Focused

  • Strong Communication skills and Confidence

  • Self-Development

  • Team Work

  • Enjoy working with targets

The role is paying up to £25'000, depending on experience, plus bonus paid quarterly. (Average £200-£400 per month). We also offer a great employee benefit package:

  • Quarterly Branch Bonus scheme

  • Private Healthcare for you and your partner

  • Life Insurance

  • Excellent company pension 3% employee to 8% employer contribution

  • 25 days holiday plus Bank Holidays (you can even buy and sell holiday days if needed!)

  • Dental Plans

  • Health MOT's

  • Gym Discounts and Cycle to Work vouchers

  • Taste discount cards

  • Techsave scheme

If you would like some more information or to talk about weather you would be the right fit for this role, please contact Jessica on 0161 233 8100.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

To speak to a recruitment expert please contact Jessica Brion