Customer Account Manager

New
  • Location
    Warrington, Cheshire
  • Salary
    £25,000.00/Year
  • Category
    Banking & Financial Services - Account Manager
  • Job type
    Permanent
  • Industry
    Banking and Financial Services
  • External Reference
    JN-102021-212280

Warrington Adecco are currently recruiting on behalf of our hugely successful client, a Customer Account Manager.


Based in Central Warrington, you will be based full time in their modern office and your main aim is to maximise business opportunity and development potential. You will aim to achieve all sales targets set by your manager and ensure all administrative and audit procedures are complied with.


This is a full time permanent role, Monday - Friday starting at 10:00am until 6:00pm.


The role entails:



  • Ensure all administrative and audit procedures are complied with.

  • Sell company products and to progress within branch/company structure.

  • Train, coach and motivate branch employees.

  • Ensuring Compliance with the requirements of the Company, and other regulatory organisations.


Main duties include:



  • Achieve all sales targets as defined by Manager.

  • Greet customers by phone/Email.

  • Receive customer payments.

  • Complete daily audit and reporting.

  • Generate business through quality customer service.

  • Explain services and products to customers and analyse customer suitability for products.

  • Prepare and process loan applications.

  • Ensure all customer documentation is accurate and up to date at all times.

  • Maintain an efficient and organised duo filing system including scanning.

  • Actively collect overdue payments over the telephone.

  • Conduct on-going business development.

  • Participate in Branch/Company training programmes.

  • To assist the Manager with training/coaching of new team members.

  • To develop detailed knowledge of both financial products and company's standard procedures.

  • Adhere to the Core Values including Outstanding Customer Service policy.


Specific requirements:



  • Desire to work in a sales and consumer-orientated organisation.

  • Basic literacy and numerical skills, GCSE level.

  • Some keyboard skills.

  • Good oral and written communication skills.

  • Flexible to working hours.

  • Ability and desire to learn and progress within company.

  • Active team player.

  • Desire to assist with exceeding financial goals in order to maximise maximum bonus earnings potential.

  • Self motivated.

  • Full driving licence to enable travel to and from possible different work/customer locations.


Benefits include:



  • Salary - £25,000 per annum

  • Quarterly bonus scheme

  • Auto-enrolment on excellent pension scheme

  • 25 days holiday + 8 Bank Holidays

  • Private healthcare for you and another person

  • Modern working environment

  • Vouchers


This role has an immediate start!!


Please call 01925 401580 or apply directly if this is a suitable permanent role for yourself.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.


By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

To speak to a recruitment expert please contact Alexandra Holt