Customer Accounts Officer and Inspector

  • Location
    London, Greater London
  • Salary
    £ 14.91 - £ 19.29 / Hourly
  • Category
    Accountancy & Finance - Finance Assistant
  • Job type
    Contractor
  • Industry
    Banking and Financial Services
  • External Reference
    4211-1

JOB TITLE: Customer Accounts Officer and Inspector


LOCATION: Ealing


PAY RATE: £14.91/h PAYE - £19.29 Umbrella


START DATE: ASAP


DURATION: 3 months +


OVERIVEW:


Our client within Public Sector is looking is for a Customer Accounts Officer and Inspector. They are looking for someone who has had a recent role in a Council Tax or Business Rates environment or to demonstrably have the necessary skills and knowledge for this position


PURPOSE OF ROLE:



  • To assist, as part of a team, in the recovery of arrears for Non-Domestic Rates, Business Improvement District (BID) balances and Council Tax accounts.

  • Use office computer systems to maintain accurate records of payments and arrangements (including those made at Liability Order and Committal court hearings).

  • Pro-active contact with customers to recover arrears and deal with associated customer contacts in a professional and timely manner.

  • Check and issue bills, recovery notices, enforcement documents and enquiry forms to ensure prompt collection and enforcement of Non-Domestic Rates, BIDs and Council Tax - including the referral of cases to enforcement agents (bailiffs) and other appropriate proceedings

  • Ability to respond to customers enquiries: in writing, electronically, face to face and at Magistrates Court

  • Ability to use a computerised accounts system to accurately maintain and update Council Tax records, to retrieve information and initiate the section's recovery procedures.













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To speak to a recruitment expert please contact Sarah Gillan