Customer Accounts Officer

  • Location
    Greenford, Greater London
  • Salary
    £14.91/Hour
  • Category
    Public Sector - Revenues & Benefits
  • Job type
    Contractor
  • Industry
    Public Sector
  • External Reference
    JN-072019-78665

CUSTOMER ACCOUNTS OFFICER


EALING


MONDAY- FRIDAY 9AM- 5PM


3 MONTH ASSIGNMENT (Possibility to be extended)


£14.91 HOURLY RATE


ASAP START



MAIN DUTIES:



  • To maintain the Council Tax records for the arrears team using office computer systems

  • To contact those in arrears of Non-Domestic Rates, BIDs and the Council Tax, to deal promptly and efficiently with customers, their agents, and other persons and organisations

  • To ascertain and check all necessary information, using permitted sources and by liaison with other Local Taxation and council sections and outside organisations.

  • To carry out further enquiries and investigations as necessary to verify particular circumstances.

  • To maintain accurate payment and instalment details on customer accounts

  • To check and despatch system generated documentation (including rolling review forms, bills, reminders, summonses, Pre -enforcement letters, committal warnings and committal summonses).



THE IDEAL CANDIDATE WILL HAVE:



  • Previously worked in a Council Tax role

  • Ability to Demonstrate the ability to interpret Non-Domestic Rates, BIDS and Council Tax charges and account amendments

  • Ability to use a computerised accounts system to accurately maintain and update Council Tax records

  • Ability to respond to customers enquiries: in writing, electronically, face to face and at Magistrates Court



*Please apply online with your CV. Please note that only successfully shortlisted candidates will be contacted*












Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.


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Please apply with your CV to: Maisie Howell