Customer Accounts Support

  • Location
    Lincoln, Lincolnshire
  • Salary
    £ 19000 - £ 23000 / Year
  • Category
    IT - IT Sales/Pre-Sales
  • Job type
  • Industry
    Sales and Retail
  • External Reference

Adecco Lincoln are currently looking for a confident and outgoing candidate to join a commercial team for one of our well established software solutions client in the Lincoln area. You will be working alongside a team but will also be required to work using your own initiative. Must have excellent communication skills and be comfortable to communicate with customers via telephone, email and also occasional meetings with customers.

This is a permanent position with an immediate start

Working hours

Monday - Friday - 8.30am - 5.15pm

Main duties

  • Respond to all enquires from potential customers promptly

  • Provide thorough information, initial estimates for new and existing customers

  • Plan and attend sales meetings for new and existing customers

  • Maintain contact with existing customers and attend review meetings to promote and retain customers

  • Follow up action points from existing customer review meetings

  • Assist in organising company prospect events

  • Maintain and develop a working understanding of your own services, products and new service packs

What you need

  • Strong communication skills, with the ability to communicate on all levels

  • Working knowledge of Microsoft Office

  • Interest in IT and willingness to learn

  • Superb workload management and ability to prioritise

  • Flexibility to travel with the occasional overnight stay

  • Full driving license, or commitment to pass within the first 12 months of employment

Not required but beneficial as training will be provided

  • CRM System knowledge


  • Continuous training

  • 20 days annual leave - increase with service (including Bank Holidays)

  • private health care insurance

  • Cycle to work scheme

  • Employee engagement perks though out the year

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

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Please apply with your CV to: Grace Jane Whittam