Customer Accounts Support

  • Location
    Lincoln, Lincolnshire
  • Salary
    £ 19000 - £ 23000 / Year
  • Category
    IT - IT Sales/Pre-Sales
  • Job type
    Permanent
  • Industry
    Sales and Retail
  • External Reference
    JN-022020-119383

Adecco Lincoln are currently looking for a confident and outgoing candidate to join a commercial team for one of our well established software solutions client in the Lincoln area. You will be working alongside a team but will also be required to work using your own initiative. Must have excellent communication skills and be comfortable to communicate with customers via telephone, email and also occasional meetings with customers.



This is a permanent position with an immediate start



Working hours


Monday - Friday - 8.30am - 5.15pm



Main duties



  • Respond to all enquires from potential customers promptly

  • Provide thorough information, initial estimates for new and existing customers

  • Plan and attend sales meetings for new and existing customers

  • Maintain contact with existing customers and attend review meetings to promote and retain customers

  • Follow up action points from existing customer review meetings

  • Assist in organising company prospect events

  • Maintain and develop a working understanding of your own services, products and new service packs



What you need



  • Strong communication skills, with the ability to communicate on all levels

  • Working knowledge of Microsoft Office

  • Interest in IT and willingness to learn

  • Superb workload management and ability to prioritise

  • Flexibility to travel with the occasional overnight stay

  • Full driving license, or commitment to pass within the first 12 months of employment


Not required but beneficial as training will be provided



  • CRM System knowledge



Benefits



  • Continuous training

  • 20 days annual leave - increase with service (including Bank Holidays)

  • private health care insurance

  • Cycle to work scheme

  • Employee engagement perks though out the year

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.


By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser https://www.adecco.co.uk/candidate-privacy

Please apply with your CV to: Grace Jane Whittam